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For rural and community health teams

The change management specialist for quality improvement teams.

Equipping teams to lead the people side of quality improvement, from pilot to practice.

Improvement methods teach the process side. We work on the people side of quality improvement: sponsorship, communication, training, resistance, and reinforcement, mapped to the PDSA cycles and belt programs your teams already run. Built for critical access hospitals, health centers, community mental health centers, and the nonprofits that address housing, food, and other social determinants of health. AI optional, on your terms.

For quality improvement teams

Make your Quality Improvement projects stick

Self-paced change management modules plus two coaching sessions, layered onto the improvement method your teams already use: PDSA cycles, a Lean Six Sigma belt program, or both.

  • Mapped to PDSA and DMAIC
  • Builds on your existing method
  • AI optional, on your terms
See how it works →

Or read the one-page overview

One method. Built for quality improvement teams.

Frame the problem, align the people, deliver the outcome, make it stick. The people side of quality improvement runs on that method, and so does everything else we do.

  • Quality Improvement modules: change management mapped to PDSA and DMAIC, with two coaching sessions on your live project.
  • The DMAIC and PDSA maps: every change management tool, sorted by the phase where it belongs, free to use.
  • The glossary and articles: the people side of quality improvement, written for quality leaders who have a Tuesday to get through.

Learning the method on your own? The GenAI+ Belts™ teach it to individuals.

The founder

Why I built AdoptionLab.AI

Matt Humer, Founder of AdoptionLab.AI

I help the people side of improvement work keep up with the process side. Across a decade of quality improvement coaching, federal consulting, and change management inside a Fortune 150 company, I've kept seeing the same thing. The thread is the same: no matter how great a project or initiative might be, it needs the hearts, minds, and hands of those who need to change supporting the effort to deliver lasting success.

I live in Portsmouth, New Hampshire, and most of my work is with organizations in northern New England.

Microsoft Certified AI Transformation Leader · Prosci Certified Change Practitioner · PMP · Certified Scrum Product Owner · Lean Six Sigma Black Belt · MBA, University of New Hampshire

Read more about Matt →

FAQ

Common questions

Is this an AI training company?
GenAI is one part of the GenAI+ Belts, blended with change management and process improvement so each skill supports the others. Our change management modules for quality improvement teams, mapped to PDSA and DMAIC, don't require AI at all. If your organization wants to bring AI into that work, we add it on your terms, within your AI policies and ours.
Do I need a technical background?
No. Everything AdoptionLab.AI offers is built for non-technical professionals and the leaders who support them. Bring a piece of work you want to improve and a willingness to experiment. We'll help with the rest.
I've already been using AI tools. Is there still value here?
Most people tinkering with ChatGPT or Copilot still don't have a system for connecting those tools to actual business outcomes. That's the gap the Belts and the AI Adoption Scaffold close: framing the right problem, designing the change, choosing the right tools (some AI, some not), and making the result stick. If you're already past that, Let's chat.
What's the difference between the GenAI+ Belts and the consulting work?
The Belts build outcome-delivering skills in individuals: process thinking, change management, and practical GenAI use, integrated. Consulting builds the same capability at the org level. Many organizations want both: a leadership-level roadmap so the work has direction, and Belts for the people doing the day-to-day.
Where do the Quality Improvement modules fit?
They sit on top of the Lean Six Sigma belt program or PDSA cycles your improvement teams already run, adding the change management tools that belong in each phase. Nothing in your curriculum changes. See how the modules work at /quality-improvement.
Do the Quality Improvement modules involve AI?
No. They are change management for quality improvement, and they work whether or not your organization uses AI. If your team later wants to bring AI into improvement work, the GenAI+ Belts cover that separately.
Can we use the modules on their own?
Yes. We recommend pairing the modules with the two coaching sessions, because that's where the tools meet your actual project and the change starts to stick. A standard cohort includes both: $1,500 for up to 12 learners, learning modules and two implementation-focused coaching sessions. If you'd rather run the modules alone or add them to your own LMS, tell us and we'll find the right fit.
How long does this take?
Less than you'd expect, and no less than the work needs. The Quality Improvement modules run 25 to 40 minutes each, about four hours of self-paced work in total, plus two 45-minute coaching sessions with your cohort. The pacing is set with your cohort so it fits around a real project. The GenAI+ White Belt builds a foundation in about three hours; the Yellow and Green Belts go deeper at the pace that fits your goals.
Self-paced, live, or hands-on with you?
A mix, depending on what fits. The Quality Improvement modules are self-paced, then we meet with your cohort for two live coaching sessions on your actual project. The GenAI+ Belts are self-paced at White and Yellow; Green adds live facilitation. Engagements are direct work with your leadership and team. Most organizations combine formats.
What if I'm not sure which path fits?
That's a normal starting point. Let's chat if you're thinking about your team or organization. It's designed to give you a clear next step, not a sales pitch.

Ready to work on the people side of quality improvement?

30 minutes, no slides, no obligation. Tell us how your teams run improvement today and we'll map out where the modules fit.

Let's chat See how it works →